Privacy Policy

We deliberately keep the amount of personal information we handle to the minimum required to complete and support an order. In practice this means the email address you provide at checkout, the details of the products you purchase, the payment reference generated by our checkout provider, and basic technical information such as your approximate country and the type of device or browser you used.

We never ask for, and never store, your card numbers, wallet private keys, or any other payment credentials. Payments are processed end to end by our checkout provider, and those details never reach this website.

The information described above is used to deliver the products you have paid for, to send you the confirmation and delivery messages associated with your order, to honour warranty and replacement requests, and to protect the store against fraud, chargeback abuse and automated attacks.

We do not sell, rent or trade your personal information, and we do not use it for advertising profiles.

This website stores a small amount of data in your browser so that it can remember your shopping cart, your preferred display currency, and similar convenience settings. This data stays on your device and is not used to track you across other websites.

To operate the store we rely on a small number of trusted service providers, including our checkout and order fulfilment platform, our payment processors, and our hosting provider. These providers receive only the information they need in order to perform their function, and they are bound to handle it confidentially.

We may also disclose information where we are legally required to do so, or where it is strictly necessary to investigate fraud or abuse of the store.

Order records, including the email address linked to them, are retained for as long as necessary to provide warranty coverage, resolve disputes, and satisfy accounting or legal obligations. Once that period has passed, the records are deleted or anonymised.

We apply appropriate technical and organisational measures to protect the information we hold, including encrypted connections and restricted access to order data. No method of transmission or storage is completely secure, but we take every reasonable step to reduce risk.

You may request a copy of the personal information we hold about you, ask us to correct anything inaccurate, or ask us to delete information that we are not legally required to keep. Contact us through our support channels with the email address and order identifier you used, and we will respond within a reasonable time.

The store is not intended for use by anyone under the age required to enter into a binding contract in their country of residence, and we do not knowingly collect information from such users.

We may update this policy from time to time to reflect changes in the way the store operates or in the law that applies to it. The date shown at the top of this page always reflects the most recent revision, and continued use of the website after a revision means you accept it.